Why renew your Public Services Card?
The Public Services Card assists you in accessing a range of public services in an easy and safe manner. If you are a Free Travel customer, an in date Public Services Card is required for you to use this service.
To ensure no interruption in services you are advised to renew your Public Services Card before it expires.
Who can renew their Public Services Card using My Welfare?
You can renew your Public Services Card online if:
- You have a Public Services Card that is due to expire in the next 90 days or which has already expired
- You are 18 years of age or over
- You live in any of the 32 counties of Ireland
- You have informed the Department about any change to your name since your last Public Services Card was issued
What do I need to do to renew my Public Services Card?
You must have a verified MyGovID account
You can verify your account on MyGovID.
Confirm your personal details
For security we will need you to confirm your personal information is correct.
Confirm your address
We will need to confirm that you’re living at the same address.
Upload a recent digital photo
You will be asked to upload a recent photograph that meets particular criteria similar to a passport photograph.
What should I do if my Public Services Card is lost?
If your Public Services Card is lost, stolen or damaged, you should immediately contact the Public Services Card Helpdesk at 1890 837000
How is the information provided for my Public Services Card stored?
For more information on how the government stores personal information please visit Gov.ie SAFE registration.
Why do I need to provide a recent photo?
Your photograph will appear on your Public Services Card. As a number of years have passed since your last card was issued, a new photograph is required that reflects your current appearance.
What kind of photo do I need to upload?
The photo must meet the same standards as that of a passport photograph. It must be a colour photo, no more than 5Mb in size and the format of JPEG or JPG.