Cookie usage on MyWelfare

Cookies are files saved on your mobile, computer or tablet when you visit a website. Your web browser then sends these cookies back to the website on each subsequent visit.

We collect cookies to store information about how you use MyWelfare, such as your preference settings or the pages you visit. This helps us to monitor website traffic and enhance your experience of the website.

Set your cookie preferences

When you first visit MyWelfare, you will see a message asking you to accept cookies. If you do so, a cookie will be set that records your preference of agreeing to the use of all cookies.

MyWelfare uses 2 types of cookies. There are certain necessary cookies that will always need to be turned on to allow the website to function as expected. Our default setting is to have any optional cookies turned off unless you choose to allow them. You can switch these optional cookies on or off using the settings below.

Strictly necessary cookies

These cookies are necessary to deliver our services and MyWelfare needs them to function properly. For instance, they make it possible for you to stay logged in as you browse through our website. It is not possible to refuse them without impacting the operation of MyWelfare and they will always be turned on.

Performance cookies

These cookies allow us to recognise how visitors use our website, for instance which pages visitors go to most often and if they get error messages from certain web pages. This helps us to improve the way our website works and enhance your experience. For this purpose, MyWelfare uses Google Analytics, Microsoft Insights and Hotjar cookies. These cookies don’t collect information that identifies a visitor. All the information collected by these cookies are aggregated and therefore anonymous. You can opt out of performance cookies without affecting how you visit MyWelfare.

Third party cookies

These cookies may be set by third party websites and do things like measure how you view YouTube videos that are on MyWelfare. You can opt out of the third party cookies without affecting how you visit MyWelfare. If you choose to opt out you may not be able to view the YouTube videos on MyWelfare.

Most browsers allow you to turn off cookies or to customise your settings for cookies. To find out how to do this, see the 'Help' menu on your browser. Please note that you will need to renew your cookie preferences if you:

  • delete, block or otherwise restrict cookies
  • use a different computer, device or web browser