Christmas Payments

Payment dates in December will change due to Public Holidays.  To receive your payments on time, please ensure that you follow the guidelines below to submit your work patterns correctly.  Make sure to click submit and wait for the thank you message before each deadline.

The easiest way to avoid any disruption to your payment is,

  • Ask your employer for your expected work pattern for the month of December.
  • For the 10/11th December, please provide your pattern by 13th December at 4pm. Payment for this week will be paid as normal on 17th December.
  • For 17th/18th December, 24th/25th December and 31st /1st January all part-time Jobseeker’s customers are being asked to provide their expected work patterns on or before 4 pm on Tuesday 17th December to ensure that their payments are received on time.
  • Payment for the weeks 17th/18th December and 24th/25th December will be paid in advance, on Friday 20th December. 
  • Payment for the 31st December/1st January will be paid on 7th January.
  • Please provide all this information by Tuesday 17th December by 4pm (1 normal week and 2 future weeks).

If you are unable to provide your expected work pattern before this deadline, you can still submit as normal each week. However, that week’s payment will be delayed until after Christmas. You should submit your pattern and contact your local office in this case.

If there were any changes to the expected work pattern you submitted, you should provide the details in the “Change of Circumstances” question in January.