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What is an appeal?
If you don't agree with a decision made by the Department of Social Protection, you can ask for the decision to be checked again. This is called making an appeal. The Social Welfare Appeals Office is responsible for checking if a decision made on social welfare entitlements was correct. More information on the process can be found here.
What can I appeal?
If you are not satisfied with a decision made by the Department of Social Protection, you can ask to have an Appeals Officer look at the decision again. You can view a list of decisions that can be appealed at www.gov.ie/swao
Can somebody represent me during the appeal?
You can have someone act on your behalf for your appeal. This person is called a representative. Your representative could be from an organisation like the Citizens Information Service, a welfare rights service or it could be a friend or family member who is 18 years or older.
If you wish to add a representative, you will need to upload a letter giving details of the person you wish to act on your behalf. You will need to give their name, the organisation they work in (if applicable), their postal address, their email address and their phone number. Or you can post the letter with these details to the Social Welfare Appeals Office if you prefer.
What do I need to make an appeal?
The grounds or reasons for making your appeal
Please give the reasons why you disagree with the decision you are appealing against
List of documents providing support for your appeal
List the documents you are uploading to support your reasons for your appeal
The easiest way to make an appeal is on MyWelfare. You can also make an appeal by post. Visit the website www.gov.ie/swao for information on how to make an appeal by post.