Christmas Payments

Due to the Public Holidays in December, payment dates are different. In order to ensure you receive payments on time this month, follow the below guidelines to submit your work patterns correctly. Make sure to click submit and wait for the thank you message before each deadline.

The easiest way to avoid any disruption to your payment is;

  • Ask your employer for your expected work pattern for the month of December.
  • On the 13th/14th December, in addition to your normal week you will be asked to provide your expected work patterns for the following two weeks (20th/ 21st December and 27th / 28th December). The reason for this is that both weeks will be paid together in advance on Thursday 22nd of Dec. Please provide all this information by the 14th Dec by 4pm (1 normal week and 2 future weeks).

If you cannot provide the expected work pattern by 4pm on 14th December, please submit your regular week (13th/14th) by 4pm Wednesday 14th and we can still accept the expected patterns by 4pm 16th December. You will need to log on again to provide this by the 16th December.

If you are unable to provide your expected work pattern before this deadline, you can still submit as normal each week. However, that week’s payment will be delayed until after Christmas. You should submit your pattern and contact your local office in this case.

If there were any changes to the expected work pattern you submitted, you should provide the details in the “Change of Circumstances” question in January.