Cookie usage on MyWelfare

Cookies are files saved on your mobile, computer or tablet when you visit a website. Your web browser then sends these cookies back to the website on each subsequent visit.

We collect cookies to store information about how you use MyWelfare, such as your preference settings or the pages you visit. This helps us to monitor website traffic and enhance your experience of the website.

Set your cookie preferences

When you first visit MyWelfare, you will see a message asking you to accept cookies. If you do so, a cookie will be set that records your preference of agreeing to the use of all cookies.

MyWelfare uses 2 types of cookies. There are certain necessary cookies that will always need to be turned on to allow the website to function as expected. Our default setting is to have any optional cookies turned off unless you choose to allow them. You can switch these optional cookies on or off using the settings below.

Strictly necessary cookies

These cookies are necessary to deliver our services and MyWelfare needs them to function properly. For instance, they make it possible for you to stay logged in as you browse through our website. It is not possible to refuse them without impacting the operation of MyWelfare and they will always be turned on.

ASP.NET_SessionId (necessary)

This cookie maintains an anonymised user session by the server. It stores a session’s status in between http requests, enabling better performance. Content is encrypted and only held during your browsing session. Therefore, once you close out of this website, no information is held, and the cookie is deleted from your device.

Set by: MyWelfare | Expiration: Session


__RequestVerificationToken (necessary)

This cookie is set by web application built in ASP.NET MVC Technologies. This is an anti-forgery cookie used for preventing cross site request forgery attacks.

Set by: MyWelfare | Expiration: Session


ARRAffinity (necessary)

ARRAffinity cookie is set by Azure app service, and allows the service to choose the right instance established by a user to deliver subsequent requests made by that user.

Set by: MyWelfare | Expiration: Session


_culture (necessary)

Cookie to set the language culture preference of the user

Set by: MyWelfare | Expiration: 1 year


.AspNet.Cookies (functional)

Cookie set by MyGovId for authentication
Cookie is cleared when user signs out.

Set by: MyWelfare | Expiration: Session


wsscookiesok (functional)

Cookie set to determine if user has accepted or managed their cookies by setting their preference.

Set by: MyWelfare | Expiration: 1 year


is_third_party_enabled (functional)

Cookie set to determine if user has enabled third party cookies in their preference

Set by: MyWelfare | Expiration: 1 year


is_performance_enabled (functional)

Cookie set to determine if user has enabled performance cookies in their preference

Set by: MyWelfare | Expiration: 1 year

 

Performance cookies

These cookies allow us to recognise how visitors use our website, for instance which pages visitors go to most often and if they get error messages from certain web pages. This helps us to improve the way our website works and enhance your experience. For this purpose, MyWelfare uses Google Analytics, Microsoft Insights and Hotjar cookies. These cookies don’t collect information that identifies a visitor. All the information collected by these cookies are aggregated and therefore anonymous. You can opt out of performance cookies without affecting how you visit MyWelfare.

_ga (performance)

The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

Set by: Google Analytics | Expiration: 1 year


_gid (performance)

Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

Set by:
Google Analytics | Expiration: 1 day


_gat (performance)

Installed by Google Analytics to throttle request rate

Set by: Google Analytics | Expiration: 10 minutes


ai_user (performance)

This cookie name is associated with the Microsoft Application Insights software, which collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique user identifier cookie enabling counting of the number of users accessing the application over time.

Set by: Azure Application Insights | Expiration: 1 year


ai_session (performance)

This cookie name is associated with the Microsoft Application Insights software, which collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie.

Set by: Azure Application Insights | Expiration: Session


_hjSessionUser_, _hjAbsoluteSessionInProgress, _hjSession_, _hjFirstSeen (performance)

Hotjar Tracking Code cookies are set on a visitor's browser when they visit a website that loads the Hotjar Tracking Code. These cookies allow the Hotjar Tracking Code to function correctly. Apart from cookies, the Hotjar Tracking Code uses local and session storage as well.

Set by: Hotjar / ContentSquare | Expiration: 1 year


_cs_id, _cs_c (performance)

_cs_id contains the number of pageviews within the running session for ContentSquare Solution. _cs_c determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry.

Set by: Hotjar / ContentSquare | Expiration: 13 months


OptanonConsent (performance)

Cookie is used by OneTrust to store cookie consent preferences.

Set by: Hotjar / ContentSquare | Expiration: 1 year


OptanonAlertBoxClosed (performance)

When consent is given or necessary user interaction is given per configuration, the script sets a first party cookie called: OptanonAlertBoxClosed. If present its value is always ‘true’. This cookie is used to determine whether a visitor should be shown the banner.

Set by: Hotjar / ContentSquare | Expiration: 1 year

 

Third party cookies

These cookies may be set by third party websites and do things like measure how you view YouTube videos that are on MyWelfare. You can opt out of the third party cookies without affecting how you visit MyWelfare. If you choose to opt out you may not be able to view the YouTube videos on MyWelfare.

yt-remote-device-id,yt-player-headers-readable, ytidb::LAST_RESULT_ENTRY_KEY, yt-remote-connected-devices, yt.innertube::nextId, yt.innertube::requests,yt-player-bandwidth

These cookies stores the user's video player preferences using embedded YouTube video and are used to track user’s interaction with embedded content

Set by: YouTube | Expiration: Persistent


yt-remote-session-app, yt-remote-cast-installed, yt-remote-session-name, yt-remote-cast-available, yt-remote-fast-check-period

These cookies store the user's video player preferences using embedded YouTube video

Set by: YouTube | Expiration: Session


CONSENT. VISITOR_INFO1_LIVE

Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.

Set by: YouTube | Expiration: 6 months


DEVICE_INFO

Used to track user interaction with embedded content

Set by: YouTube | Expiration: 1 month


__Secure-3PSIDCC, SIDCC

__Secure-3PSIDCC is used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google advertising. 
SIDCC carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

Set by: YouTube | Expiration: 1 year


YSC

These cookies allow YouTube to collect usage information for YouTube hosted videos, which we occasionally embed on our site to enhance your experience.

Set by: YouTube | Expiration: Session


__Secure-3PSID, __Secure-3PAPISID, SAPISID, APISID, SSID, HSID, LOGIN_INFO, PREF, VISITOR_INFO1_LIVE, SID, __Secure-1PAPISID, __Secure-1PSIDCC

SSID, APISID and SAPISID cookies enable Google to collect user information for videos hosted by YouTube.
HSID Contains encrypted entries of your Google account and the last login time to protect against attacks and data theft from form entries.
SID cookies are used to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.
__Secure-3PSID &__Secure-3PAPISID cookies are used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google advertising.

Set by: YouTube | Expiration: 13 months

 

Most browsers allow you to turn off cookies or to customise your settings for cookies. To find out how to do this, see the 'Help' menu on your browser. Please note that you will need to renew your cookie preferences if you:

  • delete, block or otherwise restrict cookies
  • use a different computer, device or web browser